The Woodwarm Stove 10 Year Guarantee

Metal Developments Ltd offer a ten-year guarantee which covers the main structure of the stove, including the construction and quality of workmanship.

Your installer will need to register the stove, with Skantag, using the QR code to activate the warranty. (The Skantag is located on the rear right hand side leg of the stove, on a small flip down plate).

Under the Consumer Rights Act 2015; If your installer does not register your stove with Skantag you will have, a one-year manufacturers guarantee, but not the full ten-year entitlement.

For more information about Skantag please call 0121 733 3003 or visit their website www.skantag.co.uk

In the unlikely event of any failure, we will replace any defective part free of charge, labour cost excluded.

This guarantee is invalid if the stove is not assembled, installed or operated as per these instructions, or does not comply with current building regulations and any regional legislation in force at the time.

Metal Developments Ltd does not guarantee the onsite assembly, installation or operation of the stove. Please seek advise from your stove supplier / installer for any relevant guarantees applicable to the installation.

Metal Developments Ltd will not be held liable for any consequential or incidental loss, damage or injury, however caused.

Claims under this guarantee should be first made through your Woodwarm Stove retailer.

This guarantee is only applicable in the UK.

Nothing in this guarantee shall effect your statutory rights.

Exclusions

The following consumable parts are not covered by this guarantee : –

  • Swivel Fire bars
  • Log guard
  • Operating Tool
  • Fireboards (including baffle)
  • Glass Panels
  • Door Seals
  • Paint is also excluded from the guarantee as it will eventually deteriorate due to the normal working of the stove.

Your assistance is requested by filling in and returning the product Registration and Guarantee Form. This will help maintain our records and assist us in identifying your stove in the unlikely event of any problem occurring, and also when you need to order any spare parts.